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Hand N Hand Consulting

Meet the team behind Hand N Hand

Founders, consultants and trainers who share their experience in their own areas of expertise with Arizona care agencies and the people they employ.

Contact our team(480) 493-4775

Founders

Jonas Bell

Co-Founder

  • DDD and agency growth
  • Web Development
  • Navigating DDD
  • Leadership

As one of the co-owners of our agency, I bring over a decade of experience in the technology field, specializing in B2B web services such as website development, search engine optimization, digital advertisement, and conversion workflows. My background in running a digital agency has equipped me with a detail-oriented mindset that I now apply to the human services field.

Read Jonas’s full background

For the past 8 years, I have focused on helping vendors in the human services sector enhance their compliance, growth, and overall understanding of the industry. I have worked with existing agencies to streamline their operations and drive significant growth, as well as assisting new agencies in establishing themselves successfully in the human services field.

My journey has been guided by a relentless passion for technology and human health services, as well as a commitment to continuous improvement and delivering measurable results. I excel at translating complex challenges into actionable strategies, which has led to the growth of a startup digital agency from a single client to a diverse portfolio of clients, services, and revenue streams on a national level.

As a collaborative leader, I foster a culture of teamwork, empowerment, and continuous learning. I believe in pushing boundaries and embracing innovation to create new opportunities in both the human health services and technology/marketing industries. My decision-making is grounded in a data-driven approach, ensuring that every move is backed by insights and strategic vision.

I am dedicated to leveraging my technology background to make meaningful advancements in the human services field. My commitment to innovation, teamwork, and data-driven strategies continues to drive the success of our agency and the clients we serve while always placing quality of care at the top of all priority lists.

Paul Milsap

Co-Founder

  • DDD and agency growth
  • Staff training
  • Navigating DDD
  • DDD Training
  • Agency Growth

As one of the co-owners of our agency, I bring over 30 years of extensive experience in the human services field, encompassing non-profit management, safety and support training, and human resource management. My career spans decades at ownership and executive levels, specializing in innovation, compliance, management, agency growth, and financial growth.

Read Paul’s full background

Throughout my career, I have dedicated myself to driving meaningful change and advancements within the human services sector. My deep understanding of the industry allows me to implement innovative strategies that enhance compliance and promote sustainable growth for our agency. I am passionate about fostering a culture of excellence and continuous improvement, ensuring that our team consistently delivers high-quality services to the individuals and communities we serve.

With a focus on management and agency growth, I have successfully led numerous initiatives that have resulted in significant financial growth and organizational development. My expertise in human resource management and safety training ensures that our team operates in a safe, supportive, and efficient environment.

As a leader, I prioritize collaboration, empowerment, and the professional development of our team members. I believe that a strong, well-supported team is essential for achieving our mission and delivering outstanding services.

I am proud to contribute my extensive experience and expertise to our agency, where we continue to make a positive impact on the lives of those we serve and drive the growth and success of our organization and all of the organizations we support.

Consulting and training

Niokie Howze

Training Coordinator

  • Staff training
  • DDD Training
  • Leadership
  • Explaining Training Material

I bring many years of experience working with individuals with developmental disabilities in both group home and HCBS settings. Over the years, I have also served as an instructor for various trainings within the human services field.

Read Niokie’s full background

I care deeply about the individuals I serve and am committed to ensuring the highest quality in the trainings I run and manage. I believe in treating all students with respect and providing them with the support they need throughout the learning process. Understanding the importance of comprehension and retention of course information, I strive to help my students become the best employees they can be.

My empathetic and supportive teaching style aims to make a lasting impact, fostering growth and excellence in my students. I am passionate about my work and dedicated to making a positive difference in the human services field.

I am proud to be part of our team, where I continue to contribute my expertise and compassionate approach.

Edward Ahuluter

Contracts and Compliance Consultant

  • Compliance and systems
  • Staff training
  • Regulatory and Standards Compliance
  • Risk Assessment and Mitigation
  • Training and Capacity Building

As a Compliance Manager in a human services organization, I bring over a decade of diverse experience in occupational and environmental safety, health, and compliance across industrial, construction, and commercial sectors. My background in HSSE (Health, Safety, Security, and Environment) has been honed through both local and international roles, where I’ve been instrumental in establishing safe work practices, conducting comprehensive audits, and aligning operational systems with ISO and OSHA standards. My core goal has always been to promote safe, healthy environments that enable people and organizations to thrive—an ethos that aligns seamlessly with the mission of human services.

Read Edward’s full background

Throughout my career, I’ve led initiatives that go beyond regulatory compliance to emphasize holistic well-being, including risk assessments, incident investigations, and impactful training programs tailored to both frontline workers and leadership teams. From overseeing indoor air quality assessments to managing large-scale safety systems in complex environments, I’ve developed a people-focused approach to compliance—recognizing that health and safety protocols are not just policies, but pathways to dignity, equity, and care within the workplace and the wider community.

With a Master of Science in Occupational and Environmental Safety and Health and a foundation in biological sciences, I approach compliance through a lens of scientific integrity, public health, and social responsibility. My current role allows me to integrate this expertise into systems that support vulnerable populations and essential services. I’m passionate about using my skills to strengthen the infrastructure of care, ensuring that human service organizations not only meet standards but create spaces where individuals—staff and clients alike—are protected, respected, and empowered.

Chauntoya Gray

Consulting Manager

  • Compliance and systems
  • Staff training
  • Management Training
  • Compliance
  • System Implementation

I am a compassionate and driven Residential Manager with three years of experience in the human services field, specializing in supporting children and teens with intellectual and developmental disabilities. I’ve spent the past two years managing DDD group homes and the last year as a Residential Manager, building a strong foundation in Article 9, Prevention and Support, Positive Behavior Support, and evidence-based strategies for teaching and skill building. My approach is rooted in person-centered care and a deep commitment to empowering others.

Read Chauntoya’s full background

In addition to my leadership roles, I’ve spent over six years working as a dedicated aide, providing one-on-one support to children in foster care. This hands-on experience has shaped my compassionate nature and strengthened my ability to connect with youth from all walks of life. My skill set includes DDD training, effective leadership, and facilitating interactive classes that promote both personal and professional growth among care teams. I thrive in environments where empathy, structure, and advocacy are essential.

Outside of my work in human services, I’m passionate about songwriting and poetry. Creative expression is my outlet—one that allows me to reflect on my experiences and inspire others. This artistic passion enriches my ability to connect deeply with the individuals I support and brings a unique dimension to my leadership style—one that blends heart, creativity, and purpose.

Not sure who to ask?

Tell us what you need through our contact form. Our Tempe team replies by the next business day.

Contact our team(480) 493-4775

Phone hours: Monday to Friday, 9 AM to 5 PM, Arizona time